Successful CRM systems start with a customer focused philosophy
Increasingly, organisations from different business sectors are using customer relationship management (CRM) systems to help boost sales and revenues. Depending on the approach that they adopt in...
View ArticleDisaster Recovery – How to plan for it
DR can give a business a competitive advantage The sight of the words ‘disaster recovery’ are generally greeted with a quick mouse click (or turn of the page). Particularly in these challenging times,...
View ArticleWhat to consider when using disaster recovery services
In a previous post, I discussed how disaster recovery planning can give a business a competitive edge by helping to identify risks and how best to ‘manage’ them. Two of the potential approaches; risk...
View ArticleBuilding in security to websites and apps
When a business wants to provide a service via their website or web application, they want to ensure that their users experience a good service without compromising on security. By building in a focus...
View ArticleWeb security Oauth or OpenID
There has been a lot of online talk about Oauth and OpenID, what they contribute to website / applications security, how they differ and/or are similar. I would like to show how they can jointly...
View ArticleDesign for Failure is an iterative process in the Cloud
A recent service outage in same data centre over 24th & 25th December last and the Netflix service to customers was impacted. So what lessons can be drawn from this in relation to Design for...
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